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TürkçeAirChat knowledge base
Step-by-step guides: channels, widget, AI assistant, CRM and plans.
Channels
How to connect WhatsAppA WhatsApp number connects to AirChat with a QR code, just like WhatsApp Web. After that your team and the AI assistant reply to customers from this number, and the phone stays with its owner.How to connect a Telegram botCustomers write to your Telegram bot, and the AI assistant and your team reply from AirChat. All you need is a bot token from BotFather.How to connect InstagramAirChat replies to Instagram Direct messages and can answer a post comment in Direct. You connect through Facebook login, as Meta requires.
Website chat
AI assistant
How to train the assistant: knowledge baseThe AI assistant answers only from your data: website pages, files, texts and a product feed. The more complete the sources, the more accurate the answers.How to set up lead magnetsA lead magnet is a useful resource (a PDF or a link) the assistant offers in exchange for contact details. This way you get leads from people who aren’t ready to buy yet.
CRM
How to connect KommoLeads from AirChat create deals in Kommo with the contact and a short summary of the conversation. Messenger conversations are mirrored to the deal card, and your team replies right from there.How to connect Bitrix24AirChat creates contacts and deals from leads and replies to customers through Bitrix24 Open Channels. Your team writes from the deal tab, and the message goes to the messenger the customer came from.