KommoBitrix24

Messengers and your website — in your CRM

AirChat connects WhatsApp, Telegram, Instagram and website chat to Kommo and Bitrix24. Leads, conversations and the ad source land in the deal card.

Kommo

Deals and contacts are created automatically, the conversation goes into the card
Kommo + WhatsAppKommo + TelegramKommo + InstagramKommo + website chat

Bitrix24

Deals and contacts are created automatically, the conversation goes into the card
Bitrix24 + WhatsAppBitrix24 + TelegramBitrix24 + InstagramBitrix24 + website chat

Any CRM — via webhook

Your CRM isn’t on the list? Leads, qualification answers and conversations can go to any system via webhook or API.

WhatsApp CRM integrationVia Kommo, Bitrix24 or webhookTelegram CRM integrationVia Kommo, Bitrix24 or webhookInstagram CRM integrationVia Kommo, Bitrix24 or webhookWebsite chat + CRMVia Kommo, Bitrix24 or webhook
POST https://your-crm.com/hooks/airchat
{ "event": "lead.created", "name": "Maria", "phone": "+1 415 555 0133",
  "channel": "whatsapp", "utm_source": "google", "answers": { "level": "beginner" } }

Integration questions

Let’s connect it together
In 20 minutes, we’ll connect your channels to your CRM and set up the pipeline.
Book a demo

About 5 minutes: connect your number with a QR code and your CRM from its marketplace — deals start coming in right away.

No. Kommo and Bitrix24 connect in a couple of clicks, and a webhook just needs one URL.

Yes, the conversation is mirrored to the deal card, and your reply goes to the messenger the customer wrote from.

Kommo, Bitrix24 and webhooks — from the Business plan. WhatsApp and Instagram — on the Pro plan.