App for iPhone and Android

Every customer chat — on your phone

WhatsApp, Telegram and your website chat arrive in one list. The AI assistant answers on its own, and you step in when a customer needs a person.

End-to-end encrypted pushesVoice messages as textEnglish, Русский, Türkçe
List of all customer chatsA customer conversation with AI repliesHanding a chat over to a teammatePush notifications about new chats and requestsCustomer card

Everything you need to answer customers from your phone

One inbox for every channel

WhatsApp, Telegram, Instagram and the website chat in one list. Filters: mine, unassigned, waiting for an agent.

Push notifications

A new chat, a request or “needs an agent” — right on your lock screen. Notification text is encrypted.

AI assistant

The assistant answers from your knowledge base around the clock. You see its replies and step in with one tap.

Voice messages as text

Every voice message comes with a transcript. No need to turn on the sound in a meeting or on the go.

Teamwork

See which teammate is helping each customer. Hand over a chat in one tap — the conversation stays with the company.

Customer card

Contact details, where the customer came from and the full chat history — at hand while you reply.

How to get started

  1. 1Create an accountSign up at airchat.app — 14 days free, no card needed.
  2. 2Connect your channelsChannels and the AI assistant are set up in the web dashboard in a few minutes.
  3. 3Log in to the appDownload AirChat and log in with your account. Admins give teammates access.

Answer customers wherever you are

Download AirChat and log in with your web dashboard account.