How to add the chat to your website

5 min · Start plan · Updated October 24, 2026

The AirChat widget is added with one line of code. It works on any website: Tilda, WordPress, Bitrix, a custom site or Google Tag Manager.

What you need

Access to edit your website
An AirChat project with a knowledge base

1Copy the code

In Channels → Website chat → Install click Copy. The code is unique to your project.

<!-- AirChat Widget -->
<script src="https://airchat.app/embed/YOUR_PROJECT_ID"></script>

AirChat dashboard screenshot: Copy the code

2Paste it into your website

Paste the code at the end of the page, right before the closing </body> tag. In Tilda use “HTML code for the HEAD section”, in WordPress the WPCode plugin’s Footer section, in Google Tag Manager a “Custom HTML” tag on All Pages.

3Check the installation

Publish the pages, clear the cache and open the site — the widget appears in the corner. In AirChat click Check to make sure the code is found.

Widget is on the site

Important. Add the code once for the whole site, not to every page separately — otherwise a page may show two widgets.

Common issues

The widget doesn’t appear

Clear the site and CDN cache and reload the page. Check that the widget is turned on in the channel settings.

How do I change the color and position?

In Channels → Website chat pick a color, a light or dark theme and the screen corner. You don’t need to change the code on the site.