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What’s new in AirChat — the highlights.
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The new homepage shows how the product works: analytics, channel setup, branding, and agent settings — scroll through without signing up.
A clear pricing grid, a testimonials section, and FAQ answers in a familiar chat layout.
Запустили эту страницу — здесь будем рассказывать о важных релизах.
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The on-site widget can follow light mode, dark mode, or the visitor’s system preference.
In the dashboard under Channels → Site. Preview updates instantly before you publish.
Knowledge base articles inside the widget and the message field stay readable in dark mode — no washed-out labels or invisible buttons.
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The widget can offer help on its own: a few seconds after someone lands on a page, a short message and question chips appear based on what that page is about.
Visitors don’t have to think of the first question — they tap a suggestion and start the right conversation.
Turn it on and set the delay in the dashboard under Channels → Site.
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The dashboard now shows where people come from, which pages they view, and which countries they’re in.
A map, traffic sources, campaign tags, and a timeline — so you see the full picture, not isolated numbers.
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Publish help articles on your own site — with search and translations.
Search, your brand colors, and dozens of languages for articles when you serve multiple markets.
The bot uses the same articles in replies, and visitors can open knowledge base articles inside the widget without leaving the page.
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Connect WhatsApp Business from the dashboard — messages land in the same inbox as your site chat and Telegram.
Same answers and materials for the widget, Telegram, and WhatsApp. Your team can join any conversation.
Keep the channel connected but turn off automatic replies when you want humans only.
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On February 8 we opened the platform to all visitors at /blog — sign-up, dashboard, on-site widget, and a bot trained on your content.
Conversations, channels, agent settings, document uploads, and site crawling so the bot knows your material.
One snippet of code — chat in the corner. Answers from your content, not generic AI guesses.