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Kommo and WhatsAppWhatsApp integration with Kommo
Customer conversations from WhatsApp — right in the Kommo lead card. Leads and contacts are created automatically, and customers stay with the company, not on your salespeople’s phones.
Kommo · Lead #4128WhatsAppConversationvia AirChatSelling in WhatsApp — easier for your team and for managers
Kommo · ContactsOliver SmithAylaMehmetIrene KimWhat you get: WhatsApp in Kommo
Leads are created in the Kommo pipeline you choose, the conversation shows in the card, and your salesperson’s reply goes to the customer straight from the lead feed.
One number for the whole teamSeveral team members reply from one number at the same time — the phone stays with the owner.Voice messages and documentsVoice messages are transcribed to text; PDFs and photos are sent right from the deal.No WhatsApp Business API neededConnect with a QR code: no Meta verification and no message templates.An interface that helps you sell
No switching between apps — everything is at hand.
Oliver SmithOpen dealDeal #4128Deal sourceConnect in 5 minutes
No developersConnectedFAQ
Scan the QR code in AirChat, then connect Kommo. It takes about 5 minutes.
Yes. A new customer in WhatsApp means a new contact and deal in the pipeline you choose, with the conversation saved in the card.
Yes, your salesperson writes in the deal card — and the customer gets the message in WhatsApp.
They stay in the CRM and in AirChat. Remove the team member — access is closed, and you can hand their customers to a colleague.
WhatsApp and the CRM integration are on the Pro plan, €249 a month. 14 days free.
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