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Kommo and TelegramTelegram integration with Kommo
Customer conversations from Telegram — right in the Kommo lead card. Leads and contacts are created automatically, and customers stay with the company, not on your salespeople’s phones.
Kommo · Lead #4128TelegramConversationvia AirChatSelling in Telegram — easier for your team and for managers
Kommo · ContactsOliver SmithAylaMehmetIrene KimWhat you get: Telegram in Kommo
Leads are created in the Kommo pipeline you choose, the conversation shows in the card, and your salesperson’s reply goes to the customer straight from the lead feed.
Bot and personal accountConnect a Telegram bot for incoming requests or a salesperson’s personal account — both in one inbox.Groups and channelsThe AI assistant can answer in work groups based on the knowledge base.Team notificationsNew conversations, leads and requests for a person are copied to Telegram.An interface that helps you sell
No switching between apps — everything is at hand.
Oliver SmithOpen dealDeal #4128Deal sourceConnect in 5 minutes
No developersConnectedFAQ
Connect a bot or an account in AirChat, then connect Kommo. It takes about 5 minutes.
Yes. A new customer in Telegram means a new contact and deal in the pipeline you choose, with the conversation saved in the card.
Yes, your salesperson writes in the deal card — and the customer gets the message in Telegram.
They stay in the CRM and in AirChat. Remove the team member — access is closed, and you can hand their customers to a colleague.
Telegram and the CRM integration are on the Business plan, €99 a month. 14 days free.
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