+Kommo and website chat

Website chat with Kommo

Conversations with website visitors — right in the Kommo lead card. Leads and contacts are created automatically, and customers stay with the company, not on your salespeople’s phones.

Connect in 5 minutesPricing
14 days free · No developers · Our team will help you connect
Kommo · Lead #4128
Oliver Smith · A2 course
Negotiation$210
ChannelWebsite chat
AssigneeAnna
SourceGoogle Ads
CampaignTurkish from scratch
Conversationvia AirChat
Hi! Can I switch to the A2 course starting next month?
Of course, Oliver! Shall I set you up for 6 months at once with a 10% discount?
Yes, let’s do it. Please send the invoice
PDFInvoice-248.pdf
Reply to website visitors…

Selling in website chat — easier for your team and for managers

Kommo · Contacts
Customer
Assignee
Conversation
Oliver Smith
Sam → Anna
48 messages
Ayla
Sam → Anna
21 messages
Mehmet
Sam → Anna
12 messages
Irene Kim
Daniel
9 messages
SSam left the company. 34 customers were handed over to Anna with their full conversation history — in one click.

What you get: website chat in Kommo

Leads are created in the Kommo pipeline you choose, the conversation shows in the card, and your salesperson’s reply goes to the customer straight from the lead feed.

AI assistant on your websiteStarts the conversation based on the page topic and qualifies the visitor.
Lead magnetsOffers a guide or a price estimate and captures the contact with data-processing consent.
Ad sourceUTM tags and the search query are saved in every deal.

An interface that helps you sell

No switching between apps — everything is at hand.

Do you have an evening group?
Yes, at 7:30 pm on Tuesdays and Thursdays. Here’s the schedule:
PDFSchedule.pdf
Voice message · 0:12
Photos, files and voice messages
Send documents and images right from the conversation — they’re saved in the customer’s history.
O
Oliver Smith
Can I reschedule my lesson?
12 min
A
Ayla
Thank you!
09:10
M
Mehmet
See you
08:58
No message gets lost
An unanswered chat is highlighted and stays at the top until someone replies.
Oliver Smith
Please send the invoice
Open deal
Deal #4128
A2 course · $210
Negotiation
From chat straight to the deal
One button takes you to the customer card. No searching by phone number.
AAnna sees
her 3 chats
MManager
all 27 team chats
Nothing extra
Each salesperson sees only their own customers; managers see all conversations.
0:09
TranscriptSend me the contract, I’ll look at it tonight
Voice messages, as text
A transcript under every voice message: reply without turning on the sound.
Deal source
ChannelWebsite chat
utm_sourceyandex
CampaignTurkish from scratch
Queryturkish courses
Source in every deal
See which ad brought the customer and which channels bring in revenue.

Connect in 5 minutes

No developers
1≈ 1 minute
Paste the code on your website
One line of code on any website — WordPress, Wix, Webflow, Shopify or custom-built.
2≈ 2 minutes
Connected
Connect Kommo
Log in with your Kommo account — no developers needed. Choose the pipeline for new leads.
3≈ 2 minutes
AOD+
Assign your team
Give your team access to the channel — and reply to customers right from deals.
Connect website chat to Kommo

Which plan to choose

14 days free on any plan. 20% off with annual billing.

$ USD€ EUR
Startno website chat
€29 / mo
Website chat only1 seat1,500 AI credits
Learn more
BusinessIncludes website chat
€99 / mo
Website and TelegramUp to 5 seatsKommo, Bitrix24, webhooks
Try for free
Pro
€249 / mo
All channels, including WhatsApp and InstagramUp to 15 seatsAdvanced analytics
Try for free
Compare all plans and Enterprise →

FAQ

We’ll show it on your pipeline
20 minutes: we’ll connect website chat to your CRM and answer your questions.
Book a demo

Paste the code on your website from AirChat, then connect Kommo. It takes about 5 minutes.

Yes. A new visitor in the website chat means a new contact and deal in the pipeline you choose, with the conversation saved in the card.

Yes, your salesperson writes in the deal card — and the visitor gets the message in the website chat.

They stay in the CRM and in AirChat. Remove the team member — access is closed, and you can hand their customers to a colleague.

Website chat and the CRM integration are on the Business plan, €99 a month. 14 days free.

Other integrations

Kommo + WhatsAppKommo + TelegramKommo + InstagramBitrix24 + WhatsAppBitrix24 + TelegramBitrix24 + InstagramBitrix24 + website chatWhatsApp CRM integrationTelegram CRM integrationInstagram CRM integrationWebsite chat + CRM