CRM+CRM and Telegram

Telegram CRM integration

Customer conversations from Telegram — right in your CRM deal card. Deals and contacts are created automatically, and customers stay with the company, not on your salespeople’s phones.

Connect in 5 minutesPricing
14 days free · No developers · Our team will help you connect
CRMCRM · Deal #4128
Oliver Smith · A2 course
Negotiation$210
ChannelTelegram
AssigneeAnna
SourceGoogle Ads
CampaignTurkish from scratch
Conversationvia AirChat
Hi! Can I switch to the A2 course starting next month?
Of course, Oliver! Shall I set you up for 6 months at once with a 10% discount?
Yes, let’s do it. Please send the invoice
PDFInvoice-248.pdf
Reply to customers in Telegram…

Selling in Telegram — easier for your team and for managers

CRMCRM · Contacts
Customer
Assignee
Conversation
Oliver Smith
Sam → Anna
48 messages
Ayla
Sam → Anna
21 messages
Mehmet
Sam → Anna
12 messages
Irene Kim
Daniel
9 messages
SSam left the company. 34 customers were handed over to Anna with their full conversation history — in one click.

What you get: Telegram in your CRM

Ready-made integrations with Kommo and Bitrix24, and for any other system — a webhook with the lead, the conversation and qualification answers.

Bot and personal accountConnect a Telegram bot for incoming requests or a salesperson’s personal account — both in one inbox.
Groups and channelsThe AI assistant can answer in work groups based on the knowledge base.
Team notificationsNew conversations, leads and requests for a person are copied to Telegram.

An interface that helps you sell

No switching between apps — everything is at hand.

Do you have an evening group?
Yes, at 7:30 pm on Tuesdays and Thursdays. Here’s the schedule:
PDFSchedule.pdf
Voice message · 0:12
Photos, files and voice messages
Send documents and images right from the conversation — they’re saved in the customer’s history.
O
Oliver Smith
Can I reschedule my lesson?
12 min
A
Ayla
Thank you!
09:10
M
Mehmet
See you
08:58
No message gets lost
An unanswered chat is highlighted and stays at the top until someone replies.
Oliver Smith
Please send the invoice
CRMOpen deal
CRMDeal #4128
A2 course · $210
Negotiation
From chat straight to the deal
One button takes you to the customer card. No searching by phone number.
AAnna sees
her 3 chats
MManager
all 27 team chats
Nothing extra
Each salesperson sees only their own customers; managers see all conversations.
0:09
TranscriptSend me the contract, I’ll look at it tonight
Voice messages, as text
A transcript under every voice message: reply without turning on the sound.
CRMDeal source
ChannelTelegram
utm_sourceyandex
CampaignTurkish from scratch
Queryturkish courses
Source in every deal
See which ad brought the customer and which channels bring in revenue.

Connect in 5 minutes

No developers
1≈ 1 minute
Connect a bot or an account
A Telegram bot connects with a token, a personal account with a QR code.
2≈ 2 minutes
CRMConnected
Connect your CRM
Kommo and Bitrix24 in a couple of clicks, any other system via webhook or API.
3≈ 2 minutes
AOD+
Assign your team
Give your team access to the channel — and reply to customers right from deals.
Connect Telegram to your CRM

Which plan to choose

14 days free on any plan. 20% off with annual billing.

$ USD€ EUR
Startno Telegram
€29 / mo
Website chat only1 seat1,500 AI credits
Learn more
BusinessIncludes Telegram
€99 / mo
Website and TelegramUp to 5 seatsKommo, Bitrix24, webhooks
Try for free
Pro
€249 / mo
All channels, including WhatsApp and InstagramUp to 15 seatsAdvanced analytics
Try for free
Compare all plans and Enterprise →

FAQ

We’ll show it on your pipeline
20 minutes: we’ll connect Telegram to your CRM and answer your questions.
Book a demo

Connect a bot or an account in AirChat, then connect your CRM. It takes about 5 minutes.

Yes. A new customer in Telegram means a new contact and deal in the pipeline you choose, with the conversation saved in the card.

Yes, your salesperson writes in the deal card — and the customer gets the message in Telegram.

They stay in the CRM and in AirChat. Remove the team member — access is closed, and you can hand their customers to a colleague.

Telegram and the CRM integration are on the Business plan, €99 a month. 14 days free.

Other integrations

Kommo + WhatsAppKommo + TelegramKommo + InstagramKommo + website chatBitrix24 + WhatsAppBitrix24 + TelegramBitrix24 + InstagramBitrix24 + website chatWhatsApp CRM integrationInstagram CRM integrationWebsite chat + CRM